Welcome to Mabaphile. These Terms and Conditions govern your use of our website and the purchase of our health and wellness products. By accessing our website or purchasing from us, you agree to be bound by these Terms and Conditions.
1. Regulatory Compliance
All Mabaphile products are supplied in accordance with applicable South African laws and, where required, are approved by the relevant regulatory authorities.
2. Health & Safety Advice
Customers should consult a qualified healthcare professional before using any health or wellness products, especially if pregnant, nursing, taking medication, or living with a medical condition.
3. Product Information
We make every effort to ensure that product descriptions, images and information displayed on our website are accurate. However, slight variations in product appearance, colour or packaging may occur.
4. Orders & Payment
All orders are subject to acceptance and availability. Prices are listed in South African Rand (ZAR) and may be amended without prior notice.
5. Delivery
We aim to deliver orders within a reasonable timeframe. Delivery times may vary depending on location and courier availability.
6. Returns & Refunds
Due to the nature of health and wellness products, returns are subject to our discretion and applicable consumer protection laws. Please contact us before returning any item.
7. Use Of Products
Products should be used strictly according to the instructions provided. Mabaphile is not responsible for misuse of any product.
8. Customer Responsibility
It is the customer's responsibility to disclose any known allergies, sensitivities, or medical conditions that may affect the safe use of our products.
9. Age Restriction
Our website and products are intended for use by individuals who are 18 years or older, or who have obtained consent from a parent or legal guardian.
10. Intellectual Property
All website content, including logos, images, text, graphics, product descriptions, and branding, is the property of Mabaphile and may not be copied, reproduced, or distributed without written permission.
11. Privacy
Your personal information is collected, stored, and processed in accordance with applicable South African privacy laws. We will never knowingly sell your personal information to third parties without your consent unless required by law.
12. Limitation Of Liability
Mabaphile shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where liability cannot be excluded under applicable law.
13. Fraud Prevention
Mabaphile reserves the right to refuse or cancel orders suspected of fraud, unauthorised transactions, or misuse of the website.
14. Website Availability
We aim to keep our website available at all times but cannot guarantee uninterrupted access due to maintenance, technical issues, or circumstances beyond our control.
15. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.
16. Changes To These Terms
Mabaphile reserves the right to amend these Terms and Conditions at any time. Updated versions will be published on the website and become effective immediately upon publication.
17. Contact Us
If you have any questions regarding these Terms and Conditions, please contact Mabaphile through the contact details provided on our website:
- Address: 45 Goodhope Street, Kensington, Johannesburg
- Mobile: +27 064 500 9002
Thank you for choosing Mabaphile. We appreciate your support and look forward to serving you.